Research and Programme Evaluation
This is an approach developed by Lewin (1947) which takes the form of systematically collecting data from people about process issues, and feeding the data back in order to identify problems and their likely causes. This provides the basis for an action plan to deal with the problem that can be implemented collaboratively by the people involved. The essential elements of Action Research are data collection, diagnosis, feedback, action planning, action and evaluation.
This is a variety of Action Research in which data are systematically collected about the system, and then fed back to groups to analyse and interpret as the basis for preparing action plans. The techniques of survey feedback include the use of attitude surveys and workshops to feed back results and discuss implications.